Hosting Web Communities
Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge
(Paperback)
by Cliff Figallo
In Stock: Ships within 2-3 days.

A detailed recipe for planning, developing, and maintaining a successful Web community, this title has a refreshingly practical perspective. Figallo explores the principles and techniques of hosting a Web community that allow a business to interact and build relationships with more customers than ever before.